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From 14th November 2015, we will only be accepting PDF format for sending of outbound faxes. The following information will guide you through how to convert a Word document into a PDF. When you send a fax with us, the documents that you upload or email ...
This service is extremely useful to groups of people who are far away from each other and cannot all go to the same geographical destination for a meeting, for example if they are in a different country. We ensure that people can dial in to a call from ...
When using the Instant Conferencing service we provide the option to call into the conference from a mobile phone. This means if you are out and unable to use a landline you can use your mobile to join the call. You will therefore not miss out on any impo...
You can add additional email addresses to you account on our website meaning when you receive a fax it will be delivered to all the email addresses you have added to your account. This is useful to businesses who want faxes they receive to go to more than...
On your account you have a primary email address where your received faxes will go. You may want to change this email address. Because of this our website allows you to change the primary email address your faxes are sent to. You can change your pri...
You can change settings such as record, notify and whisper on your account to fit your personal preference. When you activate the record feature, all incoming calls will be recorded and will be available for download after the call. This means if there ...
When using our service you can change the format in which you receive faxes to you via email. You can receive faxes to your email as a PDF or TIFF. You can choose which format depending on your preference. To change the format of your faxes: * When ...
The record feature of the service gives you the ability to record any calls that you receive to your number. This means if you give someone your number and you know you want to record the conversation when they call you then you can set it to do so. On ...
BEFORE SENDING A RECORDING TO OTHER PEOPLE, PLEASE READ OUR ARTICLE RECORDING CALLS: HELPFUL GUIDANCE, REGULATION AND LAWS [HTTPS://SUPPORT.TELECOMSCLOUD.COM/STAFF/INDEX.PHP?/KNOWLEDGEBASE/VIEWKNOWLEDGEBASE/ARTICLE/130/11] You may want to send a recordi...
Calls to 0871, 0872 and 0873 numbers in the UK cost the person sending a fax 13p per minute plus the phone company's access charge. There is no charge to you to receive faxes sent to your number.
When you use our service you will pay a small fee depending on the length of time you are active in the call for. If you are signed up to our basic and free account then the charge of using Instant Conferencing is 10p per caller per minute. This ch...
If you are in a conference call you do not want anyone you do not know joining the call. To prevent this, our service includes features which maximise security for our users when they are in a call. These features include an individual number which you ch...
IMPORTANT INFORMATION: ACTION REQUIRED - PLEASE READ THIS CAREFULLY. This is to let you know of an upcoming change to the payment methods available for your subscription. Here at Telecoms Cloud we want to give you the best possible service at the very b...
In the vast majority of all cases where a fax is not received, the problem lies with the sender of the fax rather than our systems. In the first instance, please log into your account on the web site using your username/password and check your Fax Inbox. ...
ADVICE AND INFORMATION For organisations that use a 'non-geographic' service number for people to contact them - that's one beginning 08, 09 or 118 - you need to be aware of major changes to how calls to these numbers are charged. Research has found th...
Auto tags give you the ability to add tags to each recording based on the caller's number; the number you are calling, the time/date of the call or something else which is relevant to the call which you saved. By adding a tag you are adding a label ...
Under most circumstances, the call being full will be because the service gives the creator of the call an option to put a limit on the amount of people who can join the call before it is full. The creator of the conference room can specify a maximum numb...
Crosby Fax is a division of Telecoms Cloud [https://www.telecomscloud.com/] - A British Communications Company based in England. We combine the old trusted technology of faxing with new technology such as email, cloud storage and document distribution. ...
If you have difficulty joining the call then it is likely that you have incorrect details. This could be because the creator gave you incorrect details accidently or because you entered the details incorrectly. There can be other reasons for getting de...
In the majority of all cases where a fax is not received, the problem lies with the sender of the fax. In the first instance, please log into your account at www.freefaxtoemail.net using your username/password and check your Fax Inbox. Faxes appear in ...
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